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Latest News and Tips from HSG

Perfecting Assembly Piece by Piece

“Meet the Makers” is one of our favorite features from our factory partners – Old Dominion Furniture Company. This time we meet Charlie, who has been with Old Dominion Furniture Company for 31 years! In our opinion, it says a lot about a company, when you have veterans like Charlie around. Read on below and see how Charlie has been perfecting assembly, piece by piece!

 

Originally from West Virginia, Charlie has a background in construction. Applying and interviewing for a position in 1990, he was hired on the spot! His first job was in the finishing department, spraying and finishing high chair and chair frames. With quick hands and an eye for detail, he quickly moved from Finishing to Assembly, where he has continually honed his skill and now leads the team responsible for building all the chairs, barstools and child seating.

Charlie’s dedication and commitment stems from a love of his hands-on role. He feels that this position, perfecting assembly piece by piece, is “what he was destined to do,” partly because he actively builds and works with his hands every day. Another part of what makes the job special for Charlie is the people. He is a true team player, and his upbeat, friendly personality makes him great to work with and for.

Old Dominion Furniture Company owner John says of Charlie: “Charlie is immensely loyal and, after 31 years, embodies what we mean when we say Old Dominion Family!”

Crafting Color Formulas and Perfecting Hues

Crafting color formulas and perfecting hues can be a difficult task! But in today’s installment of “Meet the Maker” from our factory partners – Old Dominion Furniture Company. we meet the person who does just that!

Linda has served as Old Dominion Furniture Company’s lead colorist since 2002! Nailing down the precise formula for matching stain and paint colors can be a tedious task! But Linda has it down to a science! During her 20 year tenure, she has formulated, mixed and perfected “recipes” for countless custom colors! Linda documents all of her recipes in countless handwritten books!

In 1990 Linda joined the Old Dominion crew as part of the Finishing Department. The finishing department is responsible for customizing the look of each chair frame and tabletop! From formulating custom paints and stains to applying color and sealer coats, the team ensures that each piece is flawless and ready for delivery! Linda’s task was to sand high chair frames, which is a critical step in the finishing process. After experiencing other roles in the finishing department, Linda moved to color mixing in 2002. And thanks to her perfectionist tendencies – her love-hate relationship with color is still going strong!

Linda enjoys being part of the Old Dominion team and takes great pride in her role in creating the beautiful pieces that customers have come to know Old Dominion Furniture Company for.

We continue to be amazed by her ability of crafting color formulas and perfecting hues with the same dedication and commitment as the day she started.

 

 

 

 

Meet the Makers: Covering Seating One Stitch at a Time

We are thrilled to bring you another installment of one of our favorite features from Old Dominion Furniture Co.: Meet the Makers!

Meet the Makers: RodneyToday, we are meeting Rodney, who heads up the Upholstery Department at Old Dominion Furniture Co.. To him, upholstery is an art form: “It is just like making a picture. You have to connect seams and patterns to create a flow between each part of the booth and all booths in a series. No two pieces are the same!”

And Rodney would know. He began working for Old Dominion Furniture Co. seven years ago as a laborer and now leads the team that installs fabric, vinyl and leather on all seating. Though his background was in the wood industry, upholstery has become his passion. He calls himself a “dedicated perfectionist” and loves structure, so his job overseeing all upholstery department details suits him well.

The close-knit relationship among the department are an added bonus.

“It feels like family here,” Rodney says. “We work as a team, and every day is an opportunity for us to learn something new.”

 

So what does the upholstery team do? The upholstery team at Old Dominion Furniture is hands-on and responsible for figuring out yardage, fabricating custom patterns, building the underlying structure of all seats and backs, as well as meticulously sewing each covering. Additionally, they expertly craft and apply finishing details like upholstered buttons, welt cord and nailhead trim. Rodney in action

Finally, they ensure that each piece is steamed, wrinkle-free and looking flawless before leaving the floor!

For us it is so wonderful to learn more about who is behind the beautiful furniture from Old Dominion Furniture Co., so stay tuned as we share more “Meet the Makers” in the future.

 

 

Serving Coffee and Breakfast During COVID-19

Serving coffee and breakfast during COVID-19Great coffee and a satisfying breakfast are among the most cherished amenities hotels offer. Serving coffee and breakfast during COVID-19 may look different now that many hotel operators have been forced to rethink the way they serve guests?

But, there is one thing that hoteliers agree on: Coffee and breakfast must stay. We just have to find a way to serve them differently now. In the article below originally published by our factory partners, Hamilton Beach Commercial, we’ll take a closer look at how hotels are adapting to this new reality.

Low-Touch In-Room Coffee Solutions 

In this new era for hospitality, the guestroom is a sanitized sanctuary. Hotel chains are instituting new ways to reassure guests that every frequently touched surface has been cleaned and is safe to touch. But what about making coffee?

There’s no way to make in-room coffee without touching something. But Hamilton Beach Commercial have designed the pod coffeemakers for guestrooms to minimize touch and maximize flavor. The secret is the recyclable brew basket that holds soft pods, both of which come individually wrapped. A guest would only need to touch the coffeemaker twice – once to add fresh water, and once to press the brew button.

Best of all, our pod coffeemakers brew outstanding in-room coffee. We designed the brew basket/pod holder to maximize coffee extraction, resulting in a stronger brew, even when using less coffee. (Here’s the science.) It’s also reusable and recyclable, pleasing green-minded guests.

 

Low-Touch Hotel Breakfast Strategies 

Some guest are accustomed to enjoying a hearty morning meal, so we can’t take that away from them. “They still want their breakfast, and you’ve got to be able to provide the breakfast,” Anthony Melchiorri, a hospitality consultant and host of “Hotel Impossible” on the Travel Channel, told The Washington Post.

But take heart: You don’t have to figure it out all at once. Many hotel chains are offering grab-and-go options temporarily while they devise safer ways to serve full breakfasts. Possibilities include extending breakfast hours, staggering seatings and requiring reservations. Some brands are offering loyalty members extra points in lieu of breakfast, or credits to use at an on-site restaurant.

Hotels that have kept a buffet setup seem to be limiting the selection to packaged items and fruit: oranges, bananas, instant oatmeal, baked goods, etc., observes One Mile at a Time. Self-serve coffee and juice remain.

What of iconic offerings like the make-your-own waffles at Hampton Inn? The brand is “exploring ways to gradually bring back the made-to-order breakfast, although it may be with an attendant versus DIY, to make sure we can maintain consistent standards of cleanliness,” said Phil Cordell, parent company Hilton’s global head of new brand development.

What to do now?

Now is the time for you to take stock of your foodservice equipment and determine, how you can use it in a safe an effective manner to serve breakfast. Key pieces include:

  • No-touch coffee urns: All of Hamilton Beach Commercial’s coffee urns feature touchless dispensing. A guest or server only has to press a cup against the dispenser. These urns are easy to sanitize, inside and out, and both the stainless steel and aluminum finishes present a polished appearance.
  • Commercial rice cookers: Available in three sizes, our commercial rice cookers cook staples like oatmeal, grits and porridge to perfection. Food can be held at the correct temperature for up to four hours.
  • Chamber vacuum sealers and immersion circulators: Sous vide cooking isn’t just for catering and fine dining. It’s the perfect way to prepare French toast, scrambled eggs, poached eggs, cured salmon and even bacon (really!). This style of preparation is well suited to room service and long serving windows, because food can be held at a safe, serving-ready temperature for several hours. Learn more about the PrimaVacTM line of vacuum sealers and the AcuVideTM 1000 Immersion Circulator.

 

Take heart: Hoteliers worldwide are facing the same challenges right now. We’re all in this together! Equipment Solutions and Hamilton Beach Commercial will continue supporting you with tips and strategies for surviving and thriving.